Blogs

Communications, Microsoft

Team Collaboration Software: Why is Microsoft Teams Growing so Fast?

Microsoft Teams entered the team collaboration software market just over two years ago, in that time the platform has experienced tremendous...

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Communications, Remote Working

Your COVD-19 Business Continuity Plan: 4 Free Solutions

As the Coronavirus continues to dominate headlines and disrupt gatherings, more and more organizations are beginning to consider adopting a...

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Communications

Communication Channels and the Contact Center

There's no question that the face of customer service changes significantly with the emergence of new communication technologies and their...

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Communications, News

The Migration Path for Toshiba Phone Customers After End of Technical Support.

"We regret to inform you, that as part of its continuing global restructuring, Toshiba Corporation has deemed it necessary to wind-down our...

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Communications

Call Center Software: 4 Ways CCaaS Puts You Ahead of The Competition

Cloud-based technology is bringing big changes to every business and contact centers are no exception. Today, Contact Center as a Service (CCaaS) ...

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