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Evan ClarkMay 24, 2021 2:07:28 PM1 min read

Ray Baum's Compliance: New Federal Requirement for Phone Systems & 911

In an effort to strengthen emergency dialing (911) and responses, the federal government has enacted the Ray Baum’s Act and Kari’s Law. These two mandates will impact every U.S. entity that uses a multi-line telephone system (MLTS), especially hotels, hospitals, business offices, and schools.

Ray Baum’s Act was adopted by the Federal Communication Commission (FCC) in 2019 to emphasize the importance of sharing precise location information of a 9-1-1 caller in need of emergency services.

Download: Your Compliance Guide for Kari's Law and Ray Baum's Act 

Ray Baum’s Act Summary

Section 506 of Ray Baum’s act aims to increase the potential for better and faster emergency responses. This law mandates all multi-line telephone systems, also known as PBX systems, to improve the “dispatchable location” information of the caller provided to the public safety answering point (PSAP) at the time of a 911 call. The deadline for compliance with ray baum's location requirement ranges from January 6, 2021 - January 6, 2022 depending on the type of MLTS. (red text with calendar graphic)

Ray Baum Location Requirements

The location information provided to the PSAP must include a street address as well as more precise information such as the building number, floor, suite, or room number, and other relevant location information that can help the first responders locate you in an emergency.

Compliance with Ray Baum's Act

Full adherence to the act can help you defend your organization against civil liability and prevent tragedy in an emergency. Ray Baum’s Act does not appear to have any exceptions and it applies to all phone systems regardless of the age of the device or software.

detailed list of ray baum's compliance dates for different service types

Twinstate Technologies has a longstanding partnership with NEC, a manufacturer of MLTS products that ensures their new platform shipments are capable of providing dispatchable location data. NEC has committed to meeting the requirements for all current platform models prior to the RAY BAUM's Act compliance date of January 6, 2021 for on-premise "fixed telephony" devices. If you have any questions about this legislation, your requirements, or Ray Baum compliant systems you can contact us or read more about Next Generation 911 and Kari’s Law.

Call to Action: Download Your Guide to Kari's Law and Ray Baum's Act Compliance for E911 (Red Text)

Download: Your Compliance Guide for Kari's Law and Ray Baum's Act