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Twinstate Technologies Blog

What You Need to Know About UCaaS

Regardless of what business you're in, your success is built on quality communication. One aspect of communication that demands focus from leadership is voice data. How do you use it? How do you gain productivity through voice solutions? And where do you host them? If you're ready to assess and choose a hosted voice solution, or Unified Communications as a Service (UCaaS), jump into this post for our quick tips.

Cloud Technology: Not All Voice Cloud Offerings are Created Equal

In his Roundup Of Cloud Computing Forecasts And Market Estimates, 2016, published in Forbes earlier this year, Louis Columbus details the level of public cloud infrastructure available and growing, writing, "In 2016, spending on public cloud Infrastructure as a Service hardware and software is forecast to reach $38B, growing to $173B in 2026. SaaS and PaaS portion of cloud hardware and infrastructure software spending are projected to reach $12B in 2016, growing to $55B in 2026."

How Voice Analytics Can Transform Your Call Center

Telephone Systems: How to Find the Right Platform for Your Business