Managed Service Providers Aren’t Here to Replace; They’re Here to Elevate
by Marisa Atkinson
So, you’ve been in the business awhile with a company you’ve dedicated the latter half of your career to. You know the network inside out and every name and face on it. You have patiently – and maybe not so patiently – solved the plethora of problems your network’s end users have presented to you. And then it happens. Your boss calls you in to introduce you to the shiny new third-party IT provider that’s supposed to help you with their “cutting-edge” solutions to problems that weren’t ever there before; and in their wake, there only seems to be new problems that make your life even more difficult.